We take your privacy very seriously, and we will do
everything in our power to keep all of your details safe and secure. This Privacy Policy will
show how our team will collect, use, and protect your information when you visit us online or
make a purchase.
If you use this website, then you are agreeing to all terms outlined in this Privacy Policy.
1: The Information We Collect
While using our company’s website, there are many ways in which we can collect various types
of information from the user:
Personal Information Includes:
• full name
• email address
• Phone number
• billing/shipping address information
• payment information.
Technical Information Includes:
• Your Internet Protocol (IP) address
• browser type and version
• device type (for example, computer or mobile device)
• pages/viewed and the total amount of time you have spent on the website.
Order Information Includes:
• The products you have purchased
• order history (what you previously purchased)
• transaction information (date/time/total amount charged)
The information we collect about you helps us provide better services to our customers.
2: How We Use Your Information
The information we collect about you is used for any/all of the following reasons:
• To process your orders
• To provide you with update/confirmation notifications for your orders
• To assist you with any customer support needs
• To improve our website and services
• To detect and prevent fraudulent activity
• To send you promotional emails (only if you have opted-in)
We will only use collected user information when absolutely necessary to do so, and we will
comply with all applicable federal/state law.
3. Sharing Your Data
Your personal data is not sold by us to other companies.
However, we may share your information with various companies that we trust to assist us
with specific functions. These companies require us to store and use any information that they
are given safely and only for its intended use as follows:
• Payment processors
• Shipping and delivery services
• Customer support services
• Analytics, marketing, etc.
4. Data Protection
We make reasonable technical and organizational efforts to protect your personal data from
unauthorized access, loss or misuse.
We store your personal information on secure servers and use reasonable precautions to
maintain your personal information confidentially.
However, there are no methods of transmitting your personal information electronically over
the internet that are completely safe.
5. Cookies, Tracking Technology
When you visit our website, we use "cookies" or similar technologies to make your online
experience more enjoyable and easier.
Cookies allow us to:
• Remember your preferences
• Analyze how visitors interact with our website
• Enhance the overall performance and functionality of this site
If you would like, you may change your cookie preferences through your web browser settings;
however, this may ultimately affect your experience on our site.
6. Your Rights
You may have rights determined by your geographical area, You may have the right to:
• Access your personal data
• Request corrections/updates to personal data.
• Request deletion of personal data.
• Withdraw consent at any time.
If you would like to exercise any of these rights, please contact our support team.
7. Data Retention
We only retain your personal information for as long as it is necessary to:
• Fulfill orders
• Comply with laws, regulations and other legal obligations
• Resolve disputes
• Enforce our agreements
We securely delete or anonymize data once it is no longer needed.
8. Third Party Links
We provide links to third-party websites from our website. We are not responsible for how
those websites manage privacy or what they contain.
You are encouraged to review their privacy policies before providing any personal
information.
9. Changes to This Policy
We have the right to update and revise our privacy policy at any time.
Any changes will be posted to this page and your continued use of the website means you
accept the changes.
10. How to Contact Us
If you have any questions about this Privacy Policy or the way that your information is used
or processed, please feel free to contact us at:
Email: support@derila-ergo.com